These terms and conditions ("Terms") govern the use of services provided by Aqua Andaman to its customers. By using our services, you agree to abide by these Terms.

1. Booking and Payments:

• All bookings are subject to availability.
• A deposit may be required at the time of booking, with the full payment due before the commencement of the trip.
• Payments can be made through the accepted payment methods specified by the Company.

2. Travel Documents and Insurance:

• Customers are responsible for ensuring they have the required travel documents, such as passports and visas.
• Travel insurance is highly recommended and can be arranged through the Company.

3. Changes and Amendments:

• The Company reserves the right to make changes to the itinerary, accommodations, or transportation as necessary.
• Customers will be notified of significant changes, and alternative arrangements will be offered where possible.

4. Health and Safety:

• Customers are responsible for ensuring they are medically fit for travel.
• The Company is not liable for health-related issues that may arise during or after the trip.

5. Liability:

• The Company is not liable for any loss, injury, or damage sustained by customers during the trip, except where caused by the Company's negligence.
• Customers are responsible for their belongings and are advised to obtain appropriate insurance coverage.

6. Force Majeure:

• The Company is not liable for any failure or delay in performance due to circumstances beyond its control, including but not limited to natural disasters, acts of terrorism, or government actions.

Cancellation & Refunds:

In the event that any guest cancels the booking or is unable travel on the due date for any reason not attributable to the Company anytime after making the advance payment, the following charges shall apply –

 Time Frame (days before arrival)" and Amount Deductible

10 days or less 100% of the amount is deducted. No refund.

11 to 20 days 50% of the total package cost is deducted.

21 to 30 days 25% of the total package cost is deducted.

Above 30 days "Entire amount is refundable, after deducting cancellation charges.

1   Cancellation charge of Rs. 2,500 per person is applicable for all cancellations made any time after the advance is paid.

2   No Reschedule of the tour is allowed any after the Payment is made.

3   For guests staying at SeaShell, Coral Reef, Barefoot, Munjoh, and Taj, rescheduling is available only as per the policy of the Hotel or Resort.
 

4   Booking made for Seashell/Coral cove/Barefoot/Munjoh/Taj -100% cancellation charges is applicable anytime after the advance is paid

5   100% Cancellation is applicable if the travel date falls between 15 Dec to 15 Jan - High Peak Season

6 For All Packages Booked with Flight:

6.1   No Refund for the Flights/Tour/Hotels/Ferries and 100% amount is deductible if the flight gets cancelled, delayed, or rescheduled.

6.2   No refund and 100% amount is deductible for cancellation of the flight tickets at any time after the booking is made.

6.3   No refund for the Flights/Tour/Hotels/Ferries due to delay, cancellation, or rescheduling of the flight timings. However if the guest arrives in Andaman at his own cost, the trip will be arranged as per the itinerary agreed upon. However, no refund shall be made for the day(s) missed.

6.4   100% Cancellation is applicable if the travel date falls between 15 Dec to 15 Jan - High Peak Season